Multi-location hospitality · South Florida
Thompson Restaurants
We had a great experience working with the ADA Access Group team on the accessibility review for Thompson Restaurants. From the beginning, they made the entire process clear and easy to navigate.
Their team was thorough in identifying accessibility issues across the website and, more importantly, provided clear and practical guidance on how each issue should be addressed. We appreciated that their recommendations were specific and actionable, and not simply handing over a report and leaving us to figure out the next steps.
Communication was always responsive and professional. I would definitely recommend ADA Access Group to businesses and development teams looking for knowledgeable, reliable support with website accessibility and WCAG compliance.
- Work
- Website accessibility review of hospitality templates: navigation, menus, reservations, and ordering flows, scored against WCAG 2.2 AA (WCAG 2.1 AA if a contract requires it).
- Result
- A prioritized findings list the operations team can hand to developers: what blocks guests first, which WCAG criteria apply, and what to fix before a full remediationsprint.
WCAG 2.2 AA by default; WCAG 2.1 AA when a contract or regulation requires it.






