Multi-location hospitality · South Florida
Thompson Restaurants
- Problem
- Guest-facing restaurant websites mix menus, reservations, and online ordering. Those templates are a common source of keyboard, labeling, and form barriers — especially across brands such as Matchbox in Sunrise and Fort Lauderdale.
- Work
- Website accessibility review of hospitality templates: navigation, menus, reservations, and ordering flows, scored against WCAG 2.2 AA (WCAG 2.1 AA if a contract requires it).
- Result
- A prioritized findings list the operations team can hand to developers: what blocks guests first, which WCAG criteria apply, and what to fix before a full remediationsprint.
WCAG 2.2 AA by default; WCAG 2.1 AA when a contract or regulation requires it.






