Privacy Policy

This Privacy Policy is governed by Florida Statutes Chapter 501, Part II (Florida Deceptive and Unfair Trade Practices Act), and complies with applicable provisions of 42 U.S.C. § 12101 et seq. (Americans with Disabilities Act), 15 U.S.C. § 6801 et seq. (Gramm-Leach-Bliley Act), and relevant provisions of the Electronic Communications Privacy Act, 18 U.S.C. § 2510 et seq.

1. SCOPE AND APPLICABILITY

This Privacy Policy ("Policy") governs the collection, use, processing, and disclosure of personal information by Ada Access Group LLC, a Florida limited liability company organized under Florida Statutes Chapter 605 ("Company," "we," "us," or "our"). This Policy applies to all services provided by Company, including but not limited to digital accessibility consulting, ADA compliance assessments, WCAG auditing services, and related professional services (collectively, "Services").

By engaging our Services or accessing our website located at adaaccess.group (the "Site"), you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with any provision of this Policy, you must discontinue use of our Services immediately.

2. INFORMATION COLLECTION PRACTICES

2.1 Personal Information Collected

In accordance with Florida Statutes § 501.171 et seq., we collect the following categories of personal information:

• Contact Information: Full legal name, business name, mailing address, email address(es), telephone number(s), and fax number (if applicable)
• Business Information: Company name, DBA (if applicable), Federal EIN, business address, industry classification (NAICS code), and annual revenue (if disclosed)
• Technical Information: Website URL(s), domain ownership verification, hosting provider information, CMS platform details, and technical specifications
• Financial Information: Billing address, payment method details (excluding full credit card numbers, which are processed through PCI-compliant third parties), and invoicing preferences
• Accessibility Data: Current accessibility compliance status, previous audit results (if applicable), assistive technology usage within your organization, and specific accessibility requirements

2.2 Automatically Collected Information

Our Site automatically collects certain technical information in accordance with Florida Statutes § 815.06 (Computer Crimes Act):

• Internet Protocol (IP) address and geolocation data (city/state level only)
• Browser type, version, and language settings
• Operating system and device information
• Referring website and pages visited on our Site
• Date and time of access and session duration
• Cookies and similar tracking technologies (see Section 7 below)

3. LEGAL BASIS FOR PROCESSING

Our processing of personal information is based on the following legal grounds:

• Contractual Necessity: Processing necessary for the performance of professional services contracts pursuant to Florida Statutes § 725.01 et seq.
• Legitimate Business Interests: Processing necessary for our legitimate business interests, including compliance with ADA requirements under 42 U.S.C. § 12182
• Legal Compliance: Processing required to comply with applicable federal and Florida state laws and regulations
• Consent: Where you have provided explicit, informed consent for specific processing activities

4. USE AND DISCLOSURE OF INFORMATION

4.1 Permitted Uses

We use collected information exclusively for the following business purposes:

• Provision of accessibility consulting and compliance services
• Communication regarding project status, recommendations, and compliance updates
• Invoicing, payment processing, and accounting in accordance with Florida Statutes Chapter 558
• Legal compliance and regulatory reporting
• Internal business analytics and service improvement (aggregated data only)

4.2 Disclosure Limitations

We do not sell, rent, lease, or otherwise transfer personal information to third parties except as follows:

• Legal Process: When required by valid subpoena, court order, or other legal process under Florida Rules of Civil Procedure
• Law Enforcement: To cooperate with law enforcement agencies pursuant to Florida Statutes § 16.56
• Business Transfers: In connection with merger, acquisition, or sale of business assets (with 30-day prior notice)
• Service Providers: To authorized contractors bound by equivalent confidentiality obligations

5. DATA SECURITY AND PROTECTION

In compliance with Florida Statutes § 501.171(2), we implement and maintain reasonable security measures including:

• Encryption of data in transit and at rest using industry-standard AES-256 encryption
• Multi-factor authentication for all system access
• Regular security audits and penetration testing
• Employee training on data protection and confidentiality requirements
• Incident response procedures compliant with Florida Statutes § 501.171(4)

6. DATA RETENTION AND DELETION

Personal information is retained only as long as necessary for the purposes outlined in this Policy:

• Active Client Data: Duration of service engagement plus seven (7) years as required by Florida Statutes § 95.11
• Financial Records: Seven (7) years from last transaction date per IRS regulations and Florida Statutes § 220.222
• Legal Documentation: As required by applicable statute of limitations
• Marketing Data: Until withdrawal of consent or five (5) years, whichever is sooner

7. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies and similar technologies in compliance with Florida Electronic Communications Privacy Act provisions:

• Essential Cookies: Required for Site functionality and security
• Analytics Cookies: Google Analytics (anonymized IP addresses)
• Preference Cookies: Remember your accessibility settings and preferences

You may disable cookies through your browser settings, though this may affect Site functionality.

8. YOUR RIGHTS AND CHOICES

Under Florida law and applicable federal regulations, you have the following rights:

• Access: Request copies of personal information we maintain about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of personal information (subject to legal retention requirements)
• Portability: Request transfer of your data in machine-readable format
• Objection: Object to processing based on legitimate interests

To exercise these rights, contact us using the information in Section 11. We will respond within fifteen (15) business days of receipt of your written request.

9. ACCESSIBILITY COMMITMENT

This Privacy Policy is available in alternative formats upon request. We maintain WCAG 2.1 AA compliance for all privacy-related communications and documentation in accordance with our commitment to digital accessibility under the Americans with Disabilities Act.

10. POLICY MODIFICATIONS

We may modify this Policy to reflect changes in law or business practices. Material changes will be communicated via email to active clients and posted prominently on our Site with thirty (30) days advance notice. Continued use of our Services after such notice constitutes acceptance of the modified Policy.

11. CONTACT INFORMATION

This Privacy Policy is subject to the laws of the State of Florida. Any disputes arising under this Policy shall be resolved exclusively in the courts of Broward County, Florida, in accordance with Florida Statutes Chapter 47.