Digital Accessibility Statement

Ada Access Group LLC - Commitment to Universal Access

Effective Date: January 1, 2024 | Last Updated: 7/18/2025

This Accessibility Statement is prepared in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), Title III of the Americans with Disabilities Act (42 U.S.C. § 12182), Web Content Accessibility Guidelines (WCAG) 2.1, and relevant provisions of Florida Statutes Chapter 282 regarding state agency website accessibility requirements.

1. ORGANIZATIONAL COMMITMENT TO ACCESSIBILITY

1.1 Mission Statement

Ada Access Group LLC ("Company") is fundamentally committed to ensuring that our digital properties, including our website at adaaccess.group and all related digital services, are accessible to all users, including individuals with disabilities. As a professional consulting firm specializing in digital accessibility compliance under the Americans with Disabilities Act, we recognize that our own digital presence must exemplify the highest standards of accessible design and universal usability principles.

1.2 Legal Framework

Our accessibility practices are guided by and designed to exceed compliance requirements under:

  • Americans with Disabilities Act of 1990, as amended (42 U.S.C. § 12101 et seq.)
  • Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. § 794d)
  • Florida Accessibility Code for Building Construction (Chapter 11, Florida Building Code)
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as published by the World Wide Web Consortium (W3C)
  • Section 255 of the Communications Act (47 U.S.C. § 255)
  • Twenty-First Century Communications and Video Accessibility Act (CVAA)

2. CONFORMANCE STATUS AND TECHNICAL SPECIFICATIONS

2.1 Current Conformance Level

This website currently conforms to WCAG 2.1 Level AA standards. The conformance status is determined through:

  • Automated accessibility testing using industry-standard evaluation tools including axe-core, WAVE, and Lighthouse
  • Manual testing procedures conducted by certified accessibility professionals
  • User testing with individuals who utilize assistive technologies
  • Ongoing monitoring and remediation processes

2.2 Technical Implementation

Our website implements the following technical accessibility features in accordance with WCAG 2.1 Success Criteria:

2.2.1 Perceivable Content (WCAG Principle 1)

  • Alternative Text (1.1.1): All non-decorative images include comprehensive alternative text descriptions
  • Captions and Transcripts (1.2.1-1.2.3): All audiovisual content includes synchronized captions and transcripts
  • Color Contrast (1.4.3): Text-to-background contrast ratios meet or exceed 4.5:1 for normal text and 3:1 for large text
  • Resize Text (1.4.4): Content remains functional and readable when text is enlarged up to 200%
  • Text Images (1.4.5): Text is used instead of images of text where technically feasible

2.2.2 Operable Interface (WCAG Principle 2)

  • Keyboard Accessibility (2.1.1-2.1.2): All functionality is available through keyboard interface without timing restrictions
  • No Seizures (2.3.1): Content does not contain elements that flash more than three times per second
  • Navigation (2.4.1-2.4.7): Multiple navigation methods, descriptive page titles, visible focus indicators, and logical tab order

2.2.3 Understandable Information (WCAG Principle 3)

  • Language (3.1.1-3.1.2): Page language programmatically determined; language changes identified
  • Predictable (3.2.1-3.2.4): Consistent navigation, identification, and user interface components
  • Input Assistance (3.3.1-3.3.4): Error identification, labels, error suggestions, and error prevention for legal/financial data

2.2.4 Robust Implementation (WCAG Principle 4)

  • Compatible (4.1.1-4.1.3): Valid HTML markup, proper programmatic relationships, and status messages

3. ASSISTIVE TECHNOLOGY COMPATIBILITY

3.1 Supported Assistive Technologies

This website has been tested for compatibility with the following assistive technologies and browser combinations:

  • Screen Readers: NVDA 2023.1+ (Windows), JAWS 2023+ (Windows), VoiceOver (macOS/iOS), TalkBack (Android)
  • Voice Recognition: Dragon NaturallySpeaking 16+ (Windows), Voice Control (macOS)
  • Magnification Software: ZoomText 2023+, Windows Magnifier, macOS Zoom
  • Alternative Input: Switch navigation devices, eye-tracking systems, alternative keyboards
  • Cognitive Assistance: Reading comprehension software, memory aids, attention deficit accommodation tools

3.2 Browser Support Matrix

Accessibility features are fully supported in the following browser environments:

  • Desktop: Chrome 108+, Firefox 108+, Safari 16+, Edge 108+
  • Mobile: Safari iOS 16+, Chrome Android 108+, Samsung Internet 19+
  • Legacy Support: Internet Explorer 11 (limited functionality, degraded experience)

4. CONTENT ACCESSIBILITY MEASURES

4.1 Semantic Structure

All web content utilizes proper semantic HTML markup including:

  • Hierarchical heading structure (H1-H6) for content organization and screen reader navigation
  • Landmark roles (main, navigation, banner, contentinfo, complementary) for page region identification
  • List markup (ul, ol, dl) for related content groupings
  • Table headers and captions for tabular data presentation
  • Form labels and fieldset groupings for user input elements

4.2 Interactive Elements

All interactive elements conform to accessibility best practices:

  • Buttons and links have descriptive text or ARIA labels
  • Form controls include associated labels and error messaging
  • Focus indicators meet enhanced contrast requirements (3:1 minimum)
  • Interactive elements have minimum target size of 44x44 pixels
  • Custom components implement appropriate ARIA roles, properties, and states

5. TESTING AND EVALUATION METHODOLOGY

5.1 Evaluation Process

Our accessibility evaluation process includes:

  • Automated Testing: Continuous integration with axe-core accessibility engine
  • Manual Testing: Comprehensive evaluation by Certified Professional in Accessibility Core Competencies (CPACC)
  • User Testing: Regular usability testing with individuals who have disabilities
  • Expert Review: Third-party accessibility audit conducted annually
  • Regression Testing: Accessibility validation for all content updates and feature releases

5.2 Monitoring and Maintenance

We maintain ongoing accessibility compliance through:

  • Monthly automated accessibility scans across all web properties
  • Quarterly manual testing and user experience evaluation
  • Annual comprehensive accessibility audit by independent third party
  • Immediate remediation of identified accessibility barriers
  • Staff training updates reflecting current accessibility standards and best practices

6. KNOWN LIMITATIONS AND REMEDIATION TIMELINE

6.1 Current Known Issues

As of the last update to this statement, we are not aware of any significant accessibility barriers. Any identified issues are prioritized based on severity and impact, with critical barriers addressed within 48 hours and non-critical issues remediated within 30 days.

6.2 Third-Party Content

Some embedded content may be provided by third-party services. While we make reasonable efforts to ensure accessibility of third-party components, we cannot guarantee full accessibility compliance for external content. When accessibility barriers are identified in third-party content, we work with vendors to remediate issues or provide accessible alternatives.

7. FEEDBACK AND CONTACT PROCEDURES

7.1 Accessibility Feedback Process

We welcome feedback regarding the accessibility of our website and services. To report accessibility barriers or request accommodation, please use the following contact methods:

Accessibility Coordinator

Ada Access Group LLC

2500 Parkview Drive
Hallandale Beach, Florida 33009

Email: accessibility@adaaccess.group

Phone: (305) 982-7930

TTY: 711 (Florida Relay Service)

7.2 Response Timeline

We are committed to responding to accessibility feedback according to the following timeline:

  • Acknowledgment: Within 2 business days of receipt
  • Investigation: Complete within 5 business days
  • Resolution: Critical barriers remediated within 48 hours; other issues within 30 days
  • Follow-up: Confirmation of resolution and user satisfaction check within 7 days of remediation

8. ALTERNATIVE FORMATS AND ACCOMMODATIONS

8.1 Available Formats

Upon request, we can provide information from our website in alternative formats including:

  • Large print documents (minimum 18-point font)
  • High contrast versions
  • Audio recordings (MP3 format)
  • Plain text versions via email
  • Braille transcription (coordinated through National Braille Press)

8.2 Communication Accommodations

We provide the following communication accommodations:

  • American Sign Language (ASL) interpretation for meetings (48-hour advance notice required)
  • Real-time captioning for virtual meetings
  • Extended time for responses to complex inquiries
  • Alternative communication methods (email, text messaging, written correspondence)

9. FORMAL COMPLAINT PROCEDURE

9.1 Internal Resolution

If you are not satisfied with our response to accessibility concerns, you may file a formal complaint with our Accessibility Compliance Officer. Written complaints will be investigated within 15 business days, with a written response provided including specific remediation steps and timeline.

9.2 External Remedies

You also have the right to file complaints with:

  • U.S. Department of Justice: Civil Rights Division, Disability Rights Section
  • Florida Commission on Human Relations: ADA compliance enforcement
  • U.S. Access Board: Section 508 and accessibility standards

10. POLICY UPDATES AND REVIEW

This Accessibility Statement is reviewed and updated quarterly to reflect current compliance status, remediation efforts, and evolving accessibility standards. Material changes are communicated through website notifications and direct outreach to users who have requested accessibility accommodations.

This statement was prepared in accordance with WCAG 2.1 requirements and reviewed by certified accessibility professionals. For questions regarding this statement or our accessibility policies, contact our Accessibility Compliance Officer using the information provided in Section 7.1.